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Bookings
We require a minimum of 7 days notice for bookings.
Confirmation
A letter of confirmation will be sent to you. This must be signed and returned with a 30% deposit before your booking is secured.
Final Numbers
We require final confirmation of numbers 7 days prior to your function. If any adjustments need to be made they must be made in writing and signed by both parties.
Payment
The remaining balance (70%) must be paid 48 hours prior to your function. Methods of payment accepted are cash, Visa card, MasterCard or direct bank deposit.
Cancellations
If in the unfortunate event the you need to cancel the event upon which has been agreed on or prior to 90 days of the event date, you will be refunded 20% of the deposit paid. Should the event be cancelled between 60 days & 90 days of the event date, 10% of the deposit will be refunded. No refund will be given for cancellations made less than 60 days prior to the event date. Individual circumstances will be taken into account.
Breakages or Loss of Equipment
Should breakages occur or items are damaged, this becomes the responsibility of the client. Each item will be charged on replacement value.
Travel Charge
A travel and set up charge of $80 applies in the Adelaide metro area. An additional fee may apply to other areas. Call us to discuss a great deal, as we are happy to travel to most areas.
Menu Changes
Menu selections and menu price variations may occur without notice.